Carrs Deals & Delivery 4+

Your application crashed at my site.

I had to erase your application and reinstall it to work. Also your application says you don’t have Greek salad but it is available in the store. I really like it but I am visually impaired and I can’t drive. It is also very expensive to buy pop at your store. Some items are twice as much as in other local stores. Vilma. Anderson.

Mrs Shivers

The app does not let you make any choices. It will just keep having you put in more more words to try to get what you want and if you’re having problems already downloading the app you’re really going to have problems trying to get the app to deliver it to your home or even try to pick up I kept out putting it in for today to go pick it up but then after I’m all done paying for it it says no you can only go pick it up on Monday the 26th I don’t want my food after Christmas so it should tell you that right away and then the searching is very tedious as you have to have Word for Word identical and I don’t have some of those words I know what I want but now I can’t even get my order and I have no way of canceling it before Christmas so $400 and I can’t change my order so that they already got my money and here I am it won’t let me. I had all my coupons in there and now they taking them out charging me $455 and I won’t even get it till after Christmas. I don’t need the food then he’ll be too late. I want my prime rib today not after Christmas is over so let me know how you can cancel my order.

Can No Longer Add Items From Weekly Ad To Shopping List Due To “Enhancement”

I’ve had trouble adding items from the weekly ad to my shopping list on the app for a while but I could at least go to the browser to do so. However, this past week, they completely removed that option! Per Customer Service:
“Mary: Thank you for waiting, upon checking there's a system enhancement including the weekly ad, as of this weekend, you will no longer be able to clip items from the weekly ad to your list from the website or view item details. As well as use the Weekly Ad Search feature.”
This is certainly no “Enhancement”. It means you need to juggle two sources for weekly ad deals & personalized deals, takes much more time, loses the convenience of having items grouped by store location, and will result in a higher demand for paper ads.
Carr’s used to have the best shopping app but they are going backwards while their competitors (like Fred Meyer) are moving forward to increase convenience on their apps. You are now officially the worse app.

Developer Response ,

Thank you for sharing your honest feedback with us. Your feedback has been shared with our App Development Team for further review. If you need further assistance, please feel free to chat with us on the mobile app by visiting the FAQ page under Settings or visiting the website using your mobile browser so we can further assist you.